Frequently Asked Questions
Where do your products come from?
We source our products directly from selected, regional producers in the Mediterranean. Each partner works traditionally, sustainably, and in small batches – for genuine quality that you can taste and feel.
How can I submit a product suggestion?
Send us your request simply by e-mail to our contact address. Please describe the desired product – we will contact you if we have any questions.
Do you have your own olive groves?
No. We do not own our groves, but deliberately work with experienced family businesses that have been cultivating olive trees for generations. In this way, we support their work and at the same time can select the best quality for our customers.
Are your products handmade?
Yes. All olive wood products – such as spoons, mortars, cutting boards, bowls, and whatever else will be added to this category – are lovingly handcrafted. Each piece is unique.
How should I care for olive wood?
Olive wood is durable if properly cared for:
- Dry thoroughly after rinsing.
- Do not put in the dishwasher.
- Rub with olive oil occasionally to keep the wood supple. Depending on usage, every 2-3 months.
Why do olive wood products vary in color and grain?
Olive wood is a natural product. Every grain and color nuance is unique. That's precisely what makes each piece special.
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you also offer wholesale or restaurant partnerships?
Yes! We supply restaurants, delicatessens and business customers.
Just write to us directly – together we'll find the best solution.
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Why can labels be slightly crooked or inconsistent?
For many of my products, I attach great importance to handicraft and careful processing. When labeling, I also consciously strive for the most natural and authentic character possible. Since some of the labels are applied by hand, it can occasionally happen that a label is slightly crooked or shows minimal deviations. This is not a quality defect, but rather a sign of genuine craftsmanship and the individual character of my products. Especially with natural and gourmet products, this small uniqueness is part of it - each product is a piece of craftsmanship and thus a true one-of-a-kind.
Where do you produce your goods?
All products come from the Mediterranean region, mainly from Greece. Our partner companies process their products directly on site there.
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
